1. General
These Terms & Conditions govern your use of the Zanzar Jewellers website, including purchasing products, accessing content, and interacting with any services provided.
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website means you accept any changes made.
2. Product Information
We strive to provide accurate product descriptions, pricing, weight, and images. However:
-
Minor variations in colour, size, or design may occur due to photography or screen settings.
-
All jewellery weights mentioned are approximate and may vary slightly after manufacturing.
-
Prices are subject to change without notice.
Zanzar Jewellers is not responsible for typographical errors or technical inaccuracies.
3. Orders & Payments
-
All orders are subject to acceptance and availability.
-
Once an order is placed, you will receive an order confirmation via email or SMS.
-
We reserve the right to cancel or reject any order due to incorrect pricing, technical issues, product unavailability, or suspicious activity.
-
Payments must be made through the available modes on our website.
Any additional charges such as taxes or payment gateway fees will be mentioned at checkout.
4. Shipping & Delivery
-
Orders are usually processed and shipped within the mentioned timelines.
-
Delivery times may vary depending on location, courier partner delays, festivals, or unforeseen circumstances.
-
The customer is responsible for providing accurate shipping information.
-
Zanzar Jewellers is not liable for delays caused by courier companies, natural disasters, or incorrect address details.
5. Cancellations
-
Orders can be canceled before they are shipped.
-
Once the item is dispatched, cancellation is not possible.
-
Certain customized or made-to-order jewellery cannot be canceled after production has started.
6. Returns & Refunds
Our detailed Return & Refund Policy applies to all purchases.
Customers must follow the return guidelines, timelines, and conditions mentioned on that page.
7. Exchange Policy
-
Exchanges are allowed for eligible products as per the terms stated in our Return & Refund Policy.
-
Exchange requests are subject to product availability.
8. Intellectual Property
All content on this website—including images, text, logos, product designs, graphics, and layout—is the property of Zanzar Jewellers.
-
You may not copy, reproduce, distribute, or use any content without written permission.
-
Unauthorized use may result in legal action.
9. Limitation of Liability
Zanzar Jewellers is not liable for:
-
Any damages resulting from the use or inability to use our website
-
Delays or failures caused by technical issues, server interruptions, or external factors
-
Losses due to misuse of products or improper handling
Our maximum liability is limited to the amount paid by the customer for the product.
10. Privacy & Security
We respect your privacy. Personal information shared by you during ordering or registration is protected and used only for service-related purposes.
For more details, please refer to our Privacy Policy.
11. Fraud Prevention
Zanzar Jewellers reserves the right to:
-
Verify customer identity
-
Cancel suspicious orders
-
Block users involved in fraudulent activity
Legal action will be taken against anyone involved in payment fraud, fake orders, or misuse of our platform.
12. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be resolved in the courts of Gandhinagar, Gujarat only.
13. Contact Us
For any questions or concerns regarding these Terms & Conditions:
Zanzar Jewellers
Sanskrut - 1 GH Road G-1. 1/2 Sector 3D, Plot No. 1182 G-1,
Near Hi-Tech Hospital,
Gandhinagar, Gujarat 382006
???? 096872 37723
✉️ zanzarjewellers@gmail.com
